Meet the Counselors
Nicole Krotinger, MS, LCMHC
Director
Nicole is a graduate of University of Vermont’s undergraduate and graduate degree programs, with a Master of Science from the Mental Health Counseling program in 2002. She has been a Licensed Clinical Mental Health Counselor for adults, children, and families in Vermont for the past 20 years working in a variety of school, clinical, and private practice settings. She was the founding therapist and director of Hannah’s House, a nonprofit community mental health center in Waitsfield, Vermont. As the director of Counseling and Wellness Center since 2017 for Norwich, she works on program development provides student support, and oversees the department. Her dog Rio is a therapy certified dog, and is often a campus visitor.
Melissa Marcellino, MS, LCMHC
Clinical Director
Melissa has been seeing individuals and couples for psychotherapy across a variety of settings in Vermont since 2007, and at Norwich University’s Counseling & Wellness Center since 2017. As Clinical Director, Melissa supervises master’s-level interns and pre-licensed clinicians as they hone their clinical skills and facilitates opportunities for overall team development. Melissa’s work is informed by a wealth of training and field experience in Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, and Solution-Focused Brief Treatment, among others. She is passionate about providing support and education around mental health and wellness to the students at Norwich University, with specific interests in healthy relationships and boundaries, holistic healing, complex trauma, nutrition for mental health, and self-esteem building. She believes that effective counseling involves connection, warmth, and humor, while empowering students to make decisions that align with their values and goals. When not at work, she can be found at home with her family, in the kitchen or the garden, or on stage as a wedding singer.
Will Kraman, LICSW, LADC
Senior Mental Health Counselor
Will is a dually licensed clinician that has been working for the past six years of practice with clinical presentations related to depression, anxiety, substance abuse, emotional and behavioral imbalances, trauma and social and communication issues. Will has worked with young adults and families in community agencies and residential settings in Vermont’s Chittenden and Washington counties. His clinical orientation pulls from clinical models including Cognitive Behavior Therapy, Dialectical Behavioral Therapy, Narrative Therapy, Mindfulness, Eye Movement Desensitization and Reprocessing and Motivational Interviewing. Will positions himself as a guide in a collaborative and supportive role in therapy, that aims to help students to feel empowered to understand the roots of their challenges and to find their own unique path to mental health and wellness. Will lives in Vermont with his wife and his three children; when he’s not working, he enjoys being with family and being outside, hiking, biking, skiing, tracking and fly fishing.
Rebecca Pressman, MSW, RYT-200
Mental Health Counselor
Rebecca graduated from the University of Southern California with a Master of Social Work in 2020. She also earned a Bachelor of Arts in music composition from Hamilton College and a Master of Arts in English literature from Middlebury College’s Bread Loaf School of English. Before pursuing her Master of Social Work degree, Rebecca worked at independent boarding high schools in a variety of roles, including English teacher, student adviser, English department chair, 11th grade class dean, student activities coordinator, dormitory head, choral director and yoga instructor. Rebecca is passionate about helping people explore and better understand their individual and shared human experiences. She approaches her clinical work through a trauma-informed lens and pulls from a variety of therapeutic modalities, including Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Eye Movement Desensitization and Reprocessing, Motivational Interviewing, and Mindfulness-Based Stress Reduction. In addition, Rebecca teaches yoga classes at Norwich, which are open to all staff, faculty, and students. In her free time, she enjoys spending time with her family, cooking, reading, doing yoga, knitting, and taking walks in the woods.
Jonathan "Bo" Bicknell, LICSW, BA
Mental Health Counselor
Bo is a licensed clinician, a native Vermonter, and has worked in mental health for more than a decade. He specializes in helping young people amplify their strengths and manage problems related to anxiety, depression, social struggles, learning differences, substance abuse and family/relationship issues. He earned his undergraduate degree in philosophy from the University of Vermont, worked in outdoor education for years, and moved into his clinical career by engaging with the world of wilderness therapy. Following his master’s degree completion at Boston College, Bo developed a hybridized therapeutic skillset rooted in cognitive behavioral therapy, narrative therapy, brief solutions-oriented methods, group work, and psychodynamic modalities. He lives in central Vermont and can often be found snowboarding, hiking, mountain biking and playing music.
Jennifer O'Dell, MA
Mental Health Counselor
A resident of Northfield, Jennifer holds a master’s degree in mental health counseling from Adams State University in Alamosa, CO and has worked as a clinician for children, families, and young adults at a community agency in Vermont for the past four and a half years. Her clinical practice is rooted in client-centered and psychoanalytic theories and emphasizes cultural/social influences on individual wellbeing. Jennifer has worked with a wide variety of client concerns including mood disorders, trauma, disordered eating, relationships, emotional regulation, LGBTQIA issues, identity, and substance use. Jennifer is often found on a yoga mat or meditation cushion when not tending her garden, hiking, kayaking, or snowshoeing.
Jennifer Brennan, M.Ed.
Master's Level Counseling Intern
Jenny is a graduate student in her second year in the University of Vermont Counseling Program pursuing licensure and master’s degree in clinical Mental Health Counseling. Jenny earned a Bachelor of Arts degree in Psychology from Connecticut College, where she also played varsity basketball, and a Master of Education, Educational Leadership, from Northeastern University. Before beginning the program at UVM, Jenny worked in Independent Schools, in Massachusetts, Maryland, and Vermont. She’s worked in a variety of roles including Dean of Students, Director of Athletics, coach, student advisor, dorm/house parent, health and wellness educator, and learning services tutor. Jenny is motivated and committed to a career in educational institutions because of her deep care for, and commitment to, working with young adults as they navigate and negotiate the world around them.
Krista Day
Office Manager
Krista is a native Vermonter, born and raised here in Northfield, VT. She was an avid sports participant and enthusiast in the community and here at Norwich University, throughout her life. She attended South Florida State College in ’04 and Southwestern Illinois College in ‘05 and has currently been taking classes here at Norwich University to complete a degree in Health and Human Services. Previously, she had an extensive career as a Director and Teacher in the Early Childhood Education Field, in both center and home-based programs, as well as management and service in the Restaurant Industry, and customer service field. As Office Manager for the CWC she helps with programming coordination, customer service, and student support and takes pride in the services, insight, and experience she contributes to the program. Krista resides in Northfield, VT with her 4 children; when she’s not at work she enjoys spending time with her family and animals, supporting her children in their extracurriculars, being outdoors in the woods, on the trails, or on the water, traveling, and always looking for new adventures. Krista’s motto for life: Do not allow the storms of life to take away your light. Protect your energy! Live, heal, grow, laugh, and love fully!