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Norwich ACCESS Program

Text books on shelves

Norwich University has partnered with Follett to ensure every student has every book needed for every class, by the first day of class. Our faculty will provide their course material selections to Follett, who in turn will prepare all books and course materials so they are available in Moodle, accessible to you and ready to go for the first day of class. There is enough to think about when starting a new term – Norwich ACCESS allows you to check “books” off your list right from the start. 

No need to worry about getting the right edition or shipping delays, and since the costs are clear to see on your invoice as “Follett Access Program Fee” there are no hidden fees or surprises later. And with Follett’s relationships with publishers and bulk purchasing, you can rest easy knowing you’re getting the best pricing for your course materials.

Online Student Cost

For all Online students the cost for the Norwich ACCESS program is $22 per credit hour, whether you register for one class or 4, your cost for the ACCESS program is a flat rate fee per credit hour registered.

For students with financial aid, scholarships, and grants in excess of tuition and fees, the Norwich ACCESS charges can be covered with your remaining financial aid. 

On-Campus Student Cost

All full-time residential students are charged $264 a semester for the program.

All part-time residential students are charged $22 per credit hour for the program.

For students with financial aid, scholarships, and grants in excess of tuition and fees, the Norwich ACCESS charges can be covered with your remaining financial aid. 

Program FAQs

If you add a class to your schedule, your texts will be automatically added to your classroom and an email will be sent from Follett.

Online

Online students will need to opt-out of this service on or before the first day of class. If they do not, they will be required to utilize the Norwich ACCESS program.

On-Campus

On Campus students will need to opt-out of this service on or before the last day of add/drop. If they do not, they will be required to utilize the Norwich ACCESS program.

 

If you drop the course from your schedule on or before the last day of the census period (drop/add) for the term, digital materials will be removed from the online classroom and the charge will be removed from your student account for the course if applicable. 

You will need to opt out for each term of enrollment and it is important to note that if you opt out, it will be for ALL courses in that term. 

Online

Online students will need to opt-out of this service on or before the first day of class. If they do not, they will be required to utilize the Norwich ACCESS program.

On Campus 

On Campus students will need to opt-out of this service on or before the last day of add/drop. If they do not, they will be required to utilize the Norwich ACCESS program.

Instructions to opt out:

  • If the student has physical product, they should reach out to Customer Service to return product and let the team know they want to opt-out. Customer Service can opt that student out at that time.
  • Student will follow/click the appropriate URL link below.
  • The student will then be asked to add their email to the site. It should be their Primary Norwich.edu email. 
  • An opt-out email will be sent to that student email address.
  • Students should follow the link in the opt-out email back to the portal from their email they just requested and received.
  • Create a password
  • Click opt-out button listed in portal by their name and the courses they enrolled in.
  • An email confirmation will be sent when finalized.
    • If the student has physical material in their possession or on order for the program a pop up will show up that lists the titles (posting cancelled or Refund action required)
    • Students should contact Customer Service to set up product return to finalize the opt-out.
      • Customer Service will finalize the opt-out once they have processed the physical product refund and provide confirmation to the student.
Online

Portal can be found here: https://ACCESSPortal.follett.com/0573

Online Term Calendar Dates

On-Campus

Portal can be found here: https://ACCESSPortal.follett.com/0573

On-Campus Drop Dates



 

Students receiving digital course materials through the Norwich ACCESS program will receive an email from Follett.  Your digital course materials can be accessed via the URLs provided in the email, and then on the first day of classes, they will also be available automatically in your online classroom.

You will still be automatically enrolled in the Norwich ACCESS program. If digital materials are not an option in your course, physical materials will be mailed to you at the same flat rate cost. You will not need to return these materials when the course ends. 

Digital materials are removed from the online classrooms at the end of the term – you don’t need to do a thing! Physical books do not need to be returned; they are yours to keep.

For questions about the Norwich ACCESS Program, email the customer support team at norwich_access@follett.com.  

For questions about access to digital materials, opt-outs, returns, or book pick-ups please contact Customer Service at 800-381-5151 or Follett Customer Support.

For technical questions about classroom integration or access to the classroom please contact the Help Desk at 802-485-2456 or helpdesk@norwich.edu.

For questions about billing or opt-out credits:

Online

For Online Students contact the Bursar’s Office at 802-485-2900 or bursargrad@norwich.edu .

On-Campus

For Campus Students contact the Bursar’s Office at 802-485-2055 or nubursar@norwich.edu